Privacy Policy

Last updated: August 13, 2025

PRIVACY COMMITMENT: Autoral.video is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our video hosting services.

This Privacy Policy describes how Autoral.video ("we," "us," or "our") collects, uses, and protects your personal information when you use our video hosting and streaming services (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, password, and billing information.

Content Data: We store and process the videos and related metadata you upload to our Service, including titles, descriptions, and thumbnails.

Usage Information: We collect data about how you use our Service, including:

  • Video viewing statistics and analytics
  • Browser type, device information, and IP address
  • Pages visited and features used
  • Date and time of access
  • Geographic location (country/region level)

Cookies and Tracking: We use cookies, web beacons, and similar technologies to enhance your experience and gather usage information.

Communication Data: When you contact our support team, we retain records of your communications and any information you provide.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our video hosting and streaming services
  • Account Management: To create and manage your account, process payments, and provide customer support
  • Analytics and Optimization: To generate usage statistics, analyze performance, and optimize our CDN
  • Communications: To send important service notifications, updates, and respond to inquiries
  • Security: To detect fraud, prevent abuse, and maintain the security of our Service
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: For internal business purposes such as auditing and improving our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our Service:

  • Payment processors (Stripe) for billing and subscription management
  • Cloud storage providers for content delivery and backup
  • Analytics services for usage monitoring and optimization
  • Customer support tools for providing assistance

Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Public Content: Videos you mark as "public" may be accessible to viewers as intended by your settings.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

  • Encryption: Data is encrypted in transit using TLS/SSL and at rest using industry-standard encryption
  • Access Controls: Strict access controls limit who can view your personal information
  • Security Monitoring: Continuous monitoring for unauthorized access and suspicious activities
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Data Minimization: We collect and retain only the information necessary for our services

While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protections.

5. Your Privacy Rights and Choices

You have several rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can update or correct your account information at any time through your account settings.

Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.

Data Portability: You can request a copy of your data in a structured, machine-readable format.

Marketing Communications: You can opt out of marketing communications at any time.

Cookies: You can control cookie preferences through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Account Data: Retained while your account is active and for a reasonable period after closure
  • Content: Videos and associated metadata are retained according to your account settings
  • Usage Data: Aggregated analytics data may be retained for statistical purposes
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account and maintain security
  • Provide personalized content and features
  • Analyze usage patterns and improve our Service
  • Deliver relevant advertising (if applicable)

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. International Data Transfers

Our Service operates globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by data protection authorities
  • Certification schemes and codes of conduct

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party services you access through our platform.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information (with certain exceptions)
  • Right to opt-out of the sale of personal information (we do not sell your information)
  • Right to non-discrimination for exercising your privacy rights

12. European Data Protection (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 5, plus:

  • Right to object to processing based on legitimate interests
  • Right to restrict processing in certain circumstances
  • Right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Notify you via email at least 30 days before changes take effect
  • Post the updated policy on our website with a new "Last Updated" date
  • Highlight significant changes in our notification

Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

  • Through our support system in your account dashboard
  • Via our contact form on the website
  • By email to our privacy team

We will respond to your inquiries within 30 days and work with you to resolve any concerns about your privacy and data protection.

This Privacy Policy is effective as of the date shown above and governs our collection, use, and disclosure of your personal information in connection with the Autoral.video service.